Update in progress - 2023 version going live soon

Q&A

FREQUENTLY ASKED QUESTIONS

Points of sale:
- El Corte Ingles
- Marbella Arena – located next to the box office is a shop called “Shopping Arena”, which sells tickets during opening hours 9:00 to 18:00

Online:
You can buy your tickets online from
- El Corte Ingles: www.elcorteingles.es/entradas/
- Marbella Arena www.marbellaarena.com

The Encore Festival 2022 is held at the Marbella Arena Auditorium, Av de Pilar Calvo, s/n, Old Nueva Andalucía Bullring, 29660 Marbella.

Taxi / Uber / Cabify
By car: Highway A7, Exit 174
By bus: The nearest bus stations are “Puerto Banús”, “Plaza Joselito” and “Plaza Malagueta”

The closest public parking is the Fronton Plaza Parking, Av. Manolete, s/n, 29660 Nueva Andalucía (Marbella), Málaga. Outdoor parking between Centro Plaza Shopping Center and Marbella Arena (Plaza de Toros).

The closest train station to Marbella is María Zambrano (Málaga). It can also be reached from Malaga Airport.

No. Access with cameras or recorders to the concerts is not allowed. The use of mobile phones is allowed.

No. The Encore already has a gastronomic space.

No.

Yes, there are 2 ATMs, at each entrance and payment with credit cards is allowed: Visa, Mastercard, Amex.

Yes.

The Encore has an information and pick-up point for lost items inside the venue. All lost property is turned in and given out there. For any lost property related enquiry, you can contact our team at: info@the-encore.live

The presence of minors on the premises (over 3 years of age, under 16 years of age accompanied by a father, mother or legal guardian and minors between 16 and 18 years of age authorized by a father, mother or legal guardian) and in all the events that take place is allowed until 00:00, when they must leave the festival. Minor access document.

Yes. The entrances to The Encore are adapted and there are prepared areas near the Auditorium stage. For people with specific needs and their companions, please write us an email with all the information at info@the-encore.live

If you want to make a claim or complaint, you will find the corresponding forms at The Encore ticket offices. You can also do it by mail through this email: info@the-encore.live

We recommend that you come an hour before the concert starts in order to have as complete an experience as possible at The Encore.

All media/blog journalists interested in covering any The Encore concert should request accreditation via The Encore Media Desk media@the-encore.live

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